Terms of Service
Last Updated: November 14, 2026
Effective Date: October 1, 2026
Last Updated: October 5, 2026
1. Agreement to Terms
By accessing our platform or reserving any luxury sanctuary through Orange Sunsets, you agree to be bound by these Terms of Service, our Guest Charter, and all applicable laws and regulations.
2. Reservations & Payments
• Booking Confirmation: A reservation is confirmed only upon receipt of the requisite advance or full payment and issuance of a valid booking confirmation code.
• Payment Tiers: Guests may pay the full booking amount upfront or an advance deposit (typically 50%), with the remaining balance due prior to or at check-in.
• Taxes & Fees: All reservations are subject to applicable Goods and Services Tax (GST) and service charges detailed during checkout.
3. Check-In & Check-Out Policies
• Standard Check-In Time: 02:00 PM local time.
• Standard Check-Out Time: 11:00 AM local time.
• Early check-in or late check-out is subject to villa availability and prior written approval from the property manager.
• Government-issued identification for all adult guests is mandatory at check-in.
4. Cancellation & Refund Policy
• Full 100% refund is available if cancelled at least 14 days prior to the scheduled check-in date.
• 50% refund is available if cancelled between 7 and 14 days prior to check-in.
• Cancellations made within 7 days of check-in are non-refundable.
• Approved refunds are processed back to the original payment method within 5 to 7 business days.
5. Guest Conduct & Property Care
• Guests are expected to treat our luxury sanctuaries with care and respect. Excessive noise, unauthorized parties, or hazardous activities are strictly prohibited.
• Any damages to property fixtures, private infinity pools, or furnishings will be charged to the guest's security deposit or primary payment card.
6. Limitation of Liability
Orange Sunsets acts as an exclusive curator and hospitality platform. While we ensure high standards of maintenance and safety, we are not liable for personal injuries, lost personal belongings, or force majeure events outside our reasonable control.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Goa.