Privacy Policy
Last Updated: October 5, 2026
Effective Date: October 1, 2026
Last Updated: October 5, 2026
1. Introduction
Welcome to Orange Sunsets Luxury Villas & Stays ("Orange Sunsets", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, mobile application, or book our luxury properties.
2. Information We Collect
We may collect personal information including:
• Contact Data: Full name, email address, phone number, and residential address.
• Reservation & Stay Details: Dates of stay, number of guests, special concierge requests, and dietary preferences.
• Payment Information: Transaction references, invoice details, and billing addresses processed securely via PCI-DSS compliant gateways (such as Razorpay). We do not store raw card numbers on our servers.
• Identity Verification: Government ID details required for local regulatory compliance and keyless smart check-in.
3. How We Use Your Information
We use the information collected to:
• Process and confirm villa bookings, payments, and keyless check-in PIN codes.
• Provide dedicated concierge, butler, and housekeeping services during your stay.
• Communicate booking updates, payment reminders, and promotional privileges.
• Comply with legal requirements, tax reporting, and hospitality regulations.
4. Data Sharing & Security
Your personal data is never sold or rented. We share information only with authorized service providers (such as payment gateways, SMS/email verification partners, and property managers) strictly necessary to deliver our services. We implement industry-standard encryption, SSL protocols, and access controls to secure your data.
5. Your Rights
You have the right to access, rectify, or request deletion of your personal data held by Orange Sunsets. You may also opt out of marketing communications at any time through your dashboard or by emailing privacy@orangesunsets.com.
6. Contact Us
For any inquiries regarding this Privacy Policy, please contact our Data Protection Officer at privacy@orangesunsets.com or visit our corporate office at Orange Sunsets CloudTech Pvt. Ltd.